Information We Collect
We collect a variety of information from our customers and visitors to the Website. As described below, some information is automatically collected when you visit our Website or purchase something, and some you provide to us when registering or filling out a form, buying a product or service or communicating with us. We may also acquire information from third parties.
Information Collected Automatically: Whenever you visit our Website, we automatically collect some information about your transactions with us, and your use of our Website. For example, we automatically collect your IP address, the type of operating system and web browser you use and related information. We also automatically track certain information about your activities on our Website such as the pages you visit. If you are a registered PlywoodPrint customer, we link this automatically-collected data to the Personal Information we collect to help us customise your experience on our Website and improve our service to you.
Information You Provide Us: If you provide us with Personal Information by filling out a form, registering for an account, making a purchase or contacting us, we collect that Personal Information. For example, if you register on our Website, we collect your name, e-mail address and password. If you place an order with us, we collect the Personal Information that you provide to us such as your shipping, billing, and payment information. If you design and personalise a product, such as a business card, we collect the Personal Information you use to customise the product, such as the name of your business or your professional title. If you contact our customer services agents, you may also provide us with Personal Information that we collect.
Information about Your Transactions with Us: When you purchase a product or service, we collect all of your order information, such as the type of product you purchased and the costs of each product.
Reviews and Public Forums: We may provide you with the opportunity to review our products or participate in public forums associated with the Website. Any reviews, posts or comments will be public so you should use care before posting information about yourself online.
Additional Information We Collect: From time to time, we may acquire additional information about our customers from third parties, such as the delivery service ( Posti & DHL). We may incorporate this additional information with the existing information we collect about our customers.
Where we Process and Store Data: By using the Website and providing us with your Personal Information, you are consenting to the transfer and processing of your Personal Information in jurisdictions outside of your home country or jurisdiction.
Cookies and Similar Files
Our Website uses “cookies” and files that are similar to cookies. Cookies are alphanumeric identifiers created by your browser at our request and stored on your computer. When the cookie is stored on your computer, PlywoodPrint assigns you a unique customer code. When you return to our Website, we read the cookie to identify you as one of our customers and help recall orders or preferences you have selected. The cookie also enables us to recall your past activities, post your account data, and tailor site elements and special offers to you. No Personal Information about you is stored on the cookie.
Most Web browsers accept cookies by default, but allow users to reject cookies by changing the browser preferences. If you have set up your browser to reject cookies or if you delete your cookies, some aspects of our Website, including our Shopping Cart, will not work properly.
We also use ETags to store a unique customer code in the cache of your browser that allows us to identify you when you return to the Website. The ETag allows us to tailor the Website and recall your preferences and past orders. No Personal Information about you is stored in the ETag. Clearing your browsers cache will delete any ETags.
If you have Adobe’s Macromedia Flash installed on your computer, we will also use a file called a Flash Object to store a unique customer code on your computer. Unless deactivated by you, the Flash Object provides us with a backup method for recognising you and tailoring your experience on our Website in the event that we are unable to identify your cookies. Flash Objects are stored separately from cookies and not all browsers delete Flash Objects when you delete cookies. You can learn more about Flash Objects and how to disable them by going to Adobe website
If you receive emails from Plywood Print, we may use certain technologies to allow us to track whether you have opened the message and whether you have clicked on links contained in the message.
Use and Disclosure of Information
We use the information that we collect about you to maintain, improve, and administer our Website, operate our business, provide products and services that you request, administer your account, inform you about products and services that might be of interest to you, and personalise your online experience.
Business Operations: In order to carry out certain business functions, such as order fulfilment, payment processing, e-mail delivery, or marketing, we sometimes hire other companies to perform services on our behalf. We may disclose Personal Information that we collect about you to these companies to enable them to perform these services.
Communicating with You: We use Personal Information to communicate with you about your order, remind you of orders you have pending and other transactional or administrative updates as well as to send you offers for products and services that may be of interest to you.
Third Party Offers: We partner with third parties to provide you with products or services that may be of interest to you. When we do so, we may share, rent or sell your name, mailing address, phone number and information about your use of the Website and the types of products you have purchased or are interested in. We do not share, rent or sell your email address without your explicit consent.
As describe in more detail in the “Your Choices” section below, you can review and update your marketing preferences in the My Account section of the Website.
Merger, Sale or Acquisition: In addition, it is possible that in the future another company may acquire Plywood Print or its assets or that Plywood Print may partner with or purchase another company to continue to do business as a combined entity. In the event that any such transaction occurs, it is possible that our customer information, including your Personal Information, may be transferred to the new business entity as one of Plywood Prints assets. In such an event, we will update this policy to reflect any change in ownership or control of your Personal Information.
Links to Third Party Products and Services
Communications from Plywood Print: If you do not want to receive email communications from Plywood Print about our own or third-party products and services that may be of interest to you, you can update your preferences in the My Account section of the Website. You can also click on the unsubscribe link at the bottom of one of our emails. We will not contact you via mail or phone. Even if you opt-out of email marketing, we may still communicate with you using any of these methods regarding your use of our Website, your orders or your account, or for similar transactional or administrative reasons.
Deactivation of Your Account: You may also request deactivation of your Plywood Print account by contacting Customer Service at Info@PlywoodPrint.com
or by writing to the address below and requesting account deactivation. Please note that your Personal Information may remain in our archived records after your account has been deactivated.
Updating Your Personal Information
If you wish to change your name, e-mail address, password, and/or communication preferences after you have registered, you can access your account in the My Account section of the Website. You may also request these changes by contacting customer service.
Plywood Print is a registered trading name of Laser Cut Studio Oy
We maintain reasonable physical, electronic, and procedural safeguards designed to help us protect your nonpublic Personal Information against loss, misuse, disclosure and alteration. For example, we use Secure Socket Layer (SSL) technology to encrypt your credit card information when you purchase products through our Website.
When you establish an account at PlywoodPrint, you choose a password to help protect your account information. A password is only as strong as you make it: you should select a unique password and keep it safe. You may change your password as often as you wish by going to My account section of the Website.
Plywood Print Address for Written Requests
Written request may be sent to the following address. When writing to us, please be sure to include your exact name, address, telephone number and specific preferences or request.